Profile
Healthcare office manager who keeps a busy clinic running: scheduling, billing, vendor contracts and a front-desk team of fourteen. Comfortable with current records and billing software, and known for staying calm with a full waiting room.
Employment History
Office Manager, Riverbend Family Clinic, Dayton
January 2016 – March 2024
- Ran scheduling and billing for six providers and a team of fourteen.
- Moved the clinic to a new records system without losing an appointment.
- Renegotiated three vendor contracts and kept supply orders on time.
Billing Supervisor, Miami Valley Medical Group, Dayton
June 2009 – December 2015
- Led the billing desk and trained new hires on insurance claims.
- Cleared the claims backlog during a software changeover.

